PRIVACY NOTICE

Effective Date: August 28, 2026

Melton Industries (“Melton Industries,” “Melton,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or conducting business through Meltons.com.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order through our online store
  • Request a quote
  • Submit a contact form
  • Submit a warranty registration or warranty-related request
  • Submit a return or RMA request
  • Create or maintain a customer account
  • Contact us by email, telephone, text message, or through our website
  • Request information regarding engines, parts, generators, service, or other products
  • Subscribe to communications or otherwise provide information to us

This information may include your name, company name, billing address, shipping address, email address, telephone number, account information, order history, product information, engine model or serial number, and other information you voluntarily provide.

Meltons.com currently uses online forms that collect information such as names, email addresses, phone numbers, location and equipment information.

Online Orders and Payment Information

When you purchase products through Meltons.com, we collect information necessary to process and fulfill your order, including billing and shipping information and details concerning the products purchased.

Payments may be processed through third-party payment processors or financial institutions. Depending on the payment method selected, your payment information may be provided directly to the applicable payment processor.

Melton Industries does not sell your personal information.

How We Use Your Information

We may use information collected through Meltons.com to:

  • Process and fulfill orders
  • Process payments and transactions
  • Provide order confirmations and shipping information
  • Respond to requests for quotes
  • Respond to customer inquiries
  • Provide technical, parts, warranty, or service support
  • Process returns and warranty claims
  • Maintain customer accounts
  • Verify product, engine, or equipment information
  • Improve our website, products, and customer service
  • Maintain the security and operation of our website
  • Prevent fraud or unauthorized transactions
  • Comply with legal, regulatory, tax, accounting, or contractual requirements
  • Communicate with customers regarding products, services, promotions, or important company information where permitted by law

Cookies and Website Technologies

Meltons.com may use cookies and similar technologies to operate the website, maintain shopping-cart functionality, remember user preferences, understand how visitors interact with the website, improve website performance, and support security and fraud prevention.

Cookies are small files stored by your browser that can help websites recognize a device, remember preferences, maintain an online shopping cart, and understand website activity.

You may configure your browser to reject or delete certain cookies. Disabling certain cookies may affect the functionality of Meltons.com, including online shopping and account features.

Website Analytics

We may use website analytics and similar services to better understand how visitors use Meltons.com.

These technologies may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic location
  • Date and time of visits
  • Website interactions

This information may be used to analyze website traffic, diagnose technical issues, improve website functionality, and better understand how customers use our website.

Sharing of Information

Melton Industries does not sell or rent your personal information.

We may share information with third parties when reasonably necessary to operate our business or fulfill your request. These third parties may include payment processors, shipping and freight companies, website hosting providers, information technology providers, manufacturers, suppliers, warranty administrators, professional advisers, and other service providers.

For example, we may provide your name and shipping address to a carrier so that your order can be delivered.

Third-party providers are responsible for their own privacy and security practices.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, government requests, or other legal processes, or when necessary to protect Melton Industries, our customers, employees, property, or legal rights.

Data Security

Melton Industries takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Information transmitted through Meltons.com is protected using secure technologies where appropriate. However, no Internet transmission, electronic storage system, or security procedure can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, provide customer and warranty support, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, regulatory, and contractual obligations.

Your Privacy Choices

Depending upon where you reside and applicable law, you may have certain rights regarding your personal information.

You may contact Melton Industries to request that we:

  • Provide information regarding personal information we maintain about you
  • Correct inaccurate information
  • Update your contact information
  • Delete certain personal information where legally permitted
  • Stop certain marketing communications
  • Address concerns regarding our handling of your personal information

Certain information may need to be retained for legitimate business, contractual, warranty, accounting, tax, fraud-prevention, or legal purposes.

Some U.S. states provide consumers with additional rights concerning access to, correction of, or deletion of personal information.

Email Communications

If you receive promotional email communications from Melton Industries, you may request that we discontinue those communications.

We may continue sending non-promotional communications when necessary to administer your account, complete transactions, provide customer support, communicate regarding an order or warranty matter, or comply with legal requirements.

Children’s Privacy

Meltons.com is intended for commercial customers and general adult audiences and is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted to us, we will take reasonable steps to delete it as appropriate.

Federal COPPA requirements specifically address websites and online services that collect personal information from children under 13.

Third-Party Websites

Meltons.com may contain links to websites operated by manufacturers, suppliers, social media platforms, payment providers, or other third parties.

Melton Industries is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

Melton Industries may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable laws and regulations.

Changes will be posted on Meltons.com, and the Last Updated date at the top of this Privacy Policy will be revised accordingly.

Your continued use of Meltons.com following the posting of an updated Privacy Policy constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

Contact Melton Industries

Questions, requests, or concerns regarding this Privacy Policy or Melton Industries’ handling of personal information may be directed to:

Melton Industries
13 Petticoat Bridge Road
Columbus, NJ 08022-1401