Remanufactured engines (including long blocks) must be registered within 30 days of shipment from Melton to activate warranty coverage. Click here for engine warranty registration form.
Melton Industries, herein referred to as “Manufacturer,” warrants most remanufactured or overhauled item sold by the Manufacturer to be free from defects in materials and workmanship in normal service for a period stated below from date of purchase, provided that the engine is operated and maintained in accordance with the OEM instructions and manuals. This standard warranty applies to any remanufactured diesel engine or long block, unless otherwise noted at the time of sale
Diesel Engines: 12 Months / 1,000 Hours Parts Warranty
Electrical Components: 3 Months Parts Warranty
The starting time for the warranty period will be the invoice date. For purposes of calculating hours if no functional hour meter is installed, then twelve (12) hours of use per calendar day will be used to calculate hours used (same as John Deere’s warranty policy).
The Manufacturer will replace or repair any component or assembly which shall appear, upon complete inspection, to have been defective in material or workmanship. If a component or assembly is determined to be defective in material or workmanship, and the customer complies with the Warranty Claim Procedures herein, then the Manufacturer will bear all transportation charges in connection with replacement of the defective component or assembly. Any deviation from these Warranty Claim Procedures shall void this warranty.
WARRANTY CLAIM PROCEDURES
If the customer believes a defect in material or workmanship is the responsibility of the Manufacturer, then the following procedures shall be complied with in the following order:
1] Customer to notify Manufacturer via verbal communication or electronic transmission. Manufacturer will evaluate customer complaint and offer verbal or electronic technical assistance. If the customer is unable to resolve problem after communication, then proceed to step two (2).
2] Customer to request component replacement, if applicable. Customer shall purchase the required component and the Manufacturer will send customer new or remanufactured replacement component. Upon customer receipt, customer to replace defective component and return to Manufacturer the defective component for evaluation. If upon evaluation, the replaced component is found to be covered as a warranty item, then the Manufacturer will credit the Customer the cost of the component plus all transportation charges in connection with replacement of the defective component. If replacement of a defective component doesn’t solve the problem, then proceed to step three (3).
3] Customer to send Manufacturer engine assembly for diagnostic evaluation. If upon evaluation the engine assembly failure is found to be covered as a warranty item, then the Manufacturer will make the necessary repairs and return the engine assembly back to the customer. If upon evaluation, the engine assembly failure is not found to be covered as a warranty item, then the Manufacturer will provide the customer with an estimate to repair the failed engine assembly.
This Warranty shall not apply to any items which shall have been abused or operated in a manner not recommended by the original equipment manufacturer; nor to any component or assembly in which parts not manufactured or approved by the original equipment manufacturer have been used; nor to any accessories installed where the accessory manufacturer has its own warranty; nor to normal maintenance services or replacement of normal service items.
This Warranty shall not cover damage as a result of damage from transportation, overheating, contamination, lack of lubrication, abuse, misuse, neglect, improper maintenance, or unapproved modifications. Pictures or additional information may be required to assist in the evaluation process.
The Customer is responsible for the proper use and maintenance of the engine in accordance with OEM instructions and manuals. Melton recommends that all receipts and records covering the performance of regular maintenance be retained in case questions arise. If the engine is resold during the warranty period, the maintenance records should be transferred to each subsequent owner.
This Warranty, and the manufacturer’s obligation hereunder, is in lieu of all other warranties, express, implied, or statutory, including any warranties of merchant ability or of fitness for a particular purpose, and all other obligations or liabilities, including special or consequential damages or contingent liabilities arising out of the failure of any engine or part to operate properly. No person is authorized to give any other warranty or to assume any additional obligation on the Manufacturer’s behalf unless made in writing and signed by an officer of the Manufacturer.